We're Here to Help You.
Have a question about an order, delivery, return, or partnership? Connect with our dedicated Lagos support team via WhatsApp, call, or email.
Typical WhatsApp reply time is under 15 minutes during active business hours.
Instant assistance for order status, quick verification, and product questions.
Call Care Line
Speak directly with our customer service team during working hours.
Email Us
For detailed inquiries, invoices, payment proof, and formal feedback.
Our Office
31 St. Finbarr's College Road, Akoka (Near Zenith Bank), Lagos.
Send Us a Message
Fill out the details below and we will investigate and reply to your email promptly.
Customer Support Hours
- Monday – Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday & Public Holidays Closed for calls
Frequently Asked Questions
How long does delivery take?
Deliveries within Lagos take 1–3 business days. Deliveries across other states in Nigeria take 3–7 business days.
What is your return & refund policy?
We offer hassle-free returns within 7–30 days for eligible items. See our returns page.
What payment methods do you accept?
We accept secure debit card payments (Paystack/Flutterwave), direct bank transfer, and verified wallet checkout.
Can I pick up my order in person?
Yes, self-pickup is available at our Akoka office location in Lagos. Choose "Pickup" during checkout.
